Anthony Newman, President
Anthony Newman brings a certain international savvy to his leadership role at Metro Cruise Services. Educated in the United Kingdom, Anthony is a Fellow of the Association of Chartered Certified Accountants with a B.S. in Economics. Over the past ten years he has served in general management, finance, strategy and business development positions at cruise line suppliers including Medov Logistics Group in Florida and Intercruises Shoreside and Port Services in the U.S. and Spain. Previously Anthony worked in the M&A departments of TUI Travel PLC and KPMG in the UK where he executed a number of domestic and international transactions.

With a strong understanding of business drivers and commercial, financial and operational experience as a cruise line supplier, Anthony is a great fit for his position at the helm of Metro Cruise Services.

Alex Anderson, Vice President
Alex has over 20 years’ hands on experience in the hotel and cruise industry. Having held executive positions in both Europe and the USA, Alex has been responsible for identifying and leading critical strategic initiatives to broaden product offerings, develop new revenue streams and implementing streamlined operating procedures focused on improving efficiency without detriment to service levels.
Having joined Metro Cruise Services as VP of Innovation and Efficiency in 2019, Alex has since added oversight of Metro Shore, our ground handling and port agency business, to his responsibilities. Bringing a diverse market knowledge, a dynamic management technique and an innovative vision Alex is ideally suited for the role at Metro Cruise Services.

Michael Lee, Vice President
Mike led TSS for 10 years, overseeing its development into a leading maritime security firm specializing in cruise terminal security, cargo facility security, crew safeguarding services, MTSA & ISPS consulting and education.

Mike is a former Lieutenant in the U.S. Coast Guard. Prior to establishing TSS for Nautilus, Mike served in a number of senior positions for McRoberts Protective Agency, Inc. culminating as Vice President of its maritime division, McRoberts Maritime Security, with responsibility for all cruise and cargo security business west of the Mississippi including New Orleans, Galveston, Los Angeles, Long Beach, Longview (WA) and Seattle. Previously he was Assistant Vice President responsible for McRoberts’ cruise and cargo security contracts in the Port of Miami and Port Everglades.

Mr. Lee holds a B.A. from the U.S. Coast Guard Academy, is formerly a 100-ton Merchant Mariner Captain’s License holder and is certified by Florida Tech as an ISPS and MTSA Instructor. He has also been recognized for his expertise in maritime piracy and terrorism, appearing on CNN, Fox News and BBC World News, as well as in newspapers and published in periodicals such as the NY Daily News, Sun Sentinel, FoxNews.com, the Huffington Post and Coast Guard Proceedings.

Jose Serrano, Director of Operations
Jose is a fixture in the maritime security and cruise community, known best for his tenure as manager of cruise terminal security operations in San Juan, Puerto Rico. Jose began his career in 1998 with McRoberts Protective Agency in their Safeguard Division, then as terminal Supervisor (2000-02) and Operations Manager (2003-18) for McRoberts Maritime Security. In July 2018, Jose joined TSS to manage their new account with Disney Cruise Line in Port Canaveral, FL. In April 2019, Jose was promoted to Director of Operations, overseeing all TSS operations in Florida and current safeguarding business. Jose is a graduate of the University of Puerto Rico, a licensed Private Investigator in Puerto Rico and a certified Facility Security Officer (FSO).

Keith Dove, Director of Compliance
Keith began his maritime security career at American Guard Services, Inc., a subsidiary of Worldwide Sourcing Group Inc., in 2007 where he was Director of Maritime Operations (2007-10) that included responsibility for cruise industry business. Keith was subsequently promoted to parent company positions including Director of Risk Management (2010-12) and Director of Human Resources and Compliance (2017-20). Keith joined TSS in March 2020 as Director of Compliance, a newly created position to support TSS’ growth plans. Keith is a 15 year veteran of U.S. Air Force where he was a non-commissioned officer. Following his military service, Keith was Director of Law Enforcement for Paige’s Security Services at the Los Angeles Air Force Base, El Segundo, CA 1995-1997. Following his stint in private security, Keith became a police officer and a member of the LA County Sheriff’s Department, 1998-2008.